Case Manager and Program Specialist



Title: Case Manager and Program Specialist

Position Status: Full-time, Non-exempt

Salary Range: $38,000-$42,000, DOE

Reports to:  Manager of Family Support


Founded in 1982, CWEE’s mission is fostering personal and professional transformation for low-income families through confidence building, customized skills training, and career advancement.  CWEE believes that regardless of personal situations and other barriers to employment, when an appropriate level of education and support is provided, individuals can and will succeed.

CWEE has a long history of expertise and knowledge in the field of adult education and workforce development. CWEE advocates on many levels - from work on poverty and education issues to core programs and services - and works tirelessly on behalf of those served. CWEE is now seeking to expand its funding base and dramatically accelerate the impact of its services.




The Case Manager and Program Specialist provides both program and case management services for all non-TANF CWEE participants. He or she leads alumni engagement programming, and leads community referral and service provision partnership efforts for these participants. The Support Specialist works closely with CWEE's education and employment teams to help participants gain skills and launch careers. This person also conducts a range of assessments and contributes to data collection, program evaluation, and community relations. He or she is responsible for designing a service provision model that follows best practices in strength-based case management and complies with funder and grant requirements.




  • Oversee CWEE's alumni and non-TANF programming and case management
  • Design and implement new programming, including ensuring program compliance and accuracy
  • Create strategies for recruiting and engaging participants
  • Provide intensive case management services to a variety of participants using a strengths-based approach
  • Conduct a range of assessments with participants to identify and address obstacles to self-sufficiency and assist in goal-setting and career planning
  • Provide supportive services and assist participants in accessing other community services
  • Design and implement effective engagement, tracking and reporting systems



  • Commitment to social justice and CWEE's mission of moving people out of poverty
  • Bachelor's degree in social work, human services or a related field from an accredited college or university
  • Two years of case management experience in a human service, education or workforce development setting
  • Two years of experience working with individuals from diverse and economically disadvantaged backgrounds
  • One year experience in program management and oversight
  • Articulate and skilled in using motivational interviewing strategies and strengths-based approaches to case management



  • Strong ability to learn, understand and apply complex and changing guideline and policies and to provide support and guidance to others around these policies
  • Creative thinker able to visualize and implement programming
  • Self-starter with excellent organizational skills and proven ability to balance multiple tasks and deadlines with attention to detail
  • Quick learner with the ability to work well in a fast-paced environment while adapting quickly to changing needs of the department
  • Collaborative and flexible team player who is able to serve in many roles: leader, follower, coach, problem-solver
  • Actively seek opportunities to grow knowledge, skills and responsibilities that support individual and team competency
  • Strong knowledge of Microsoft Office application and web-based databases including experience working with CBMS
  • Skilled in data entry and case record documentation
  • Positive attitude and results-driven




Please submit cover letter and resume to cflaherty@cwee.org and enter Case Manager in the subject line. Invitations for interviews will be extended upon review of qualified candidates until the position is filled.



CWEE is an Equal Opportunity Employer.

Minorities and individuals dedicated to diversity and multiculturalism are encouraged to apply.

A criminal background check of 7 years is required.